Industry use case

Travel & Hospitality Guest Journeys

Unify guest inquiries, booking questions, package promotions, itinerary updates, concierge requests, payments, and post-stay follow-ups across messaging and web channels.

01Booking inquiry capture
02Guest support inbox
03Promotions and post-trip follow-up
Travel & Hospitality Guest Journeys

Trusted by revenue teams at

Ceka AutomotiveFlycupsRoconveyCeka AutomotiveFlycupsRoconvey

Meet guests in every channel

Hotels, agencies, and travel operators manage WhatsApp, Instagram, Messenger, email, and live chat inquiries from one inbox.

  • Omnichannel guest conversations
  • Online visitor context
  • Assignment by property or package
Meet guests in every channel

Promote packages with follow-up

Campaigns and broadcasts send seasonal offers, package details, upgrades, and itinerary reminders with engagement tracking.

  • Broadcasts and templates
  • UTM and campaign tracking
  • Campaign interaction reporting
Promote packages with follow-up

Connect booking operations

Offers, invoices, payments, subscriptions, and AI actions support payment collection, document requests, changes, and recovery workflows.

  • Payment conversations
  • Offer and invoice records
  • AI-assisted concierge workflows
Connect booking operations
Riblai Platform

Everything your revenue team needs

One workspace to capture, engage, and convert — across every channel your customers already use.

Message Sent
Message Sent·10m ago

Hello John, I am doing well. How about you?

Message Sent
Message From John
Message From John·15m ago

Hi! How are you doing?

Message From John
Message from Mike
Message from Mike·2m ago

Hey Mike, are you available for a meeting tomorrow?

Message from Mike
Message from Jane
Message from Jane·5m ago

Hi Jane, I am doing well. How about you?

Message from Jane
Message Sent
Message Sent·10m ago

Hello John, I am doing well. How about you?

Message Sent
Message From John
Message From John·15m ago

Hi! How are you doing?

Message From John

Omnichannel Inbox

Manage Live Chat, WhatsApp, Messenger, and Instagram conversations from one unified inbox.

Open the inbox
WhatsApp
Instagram Logo
Messenger
Email Logo
Live Chat Logo
Riblai Logo

Full Customer Attribution

From first impression to loyal customer, every interaction connected (website visits, chats, deals, sales activity..).

See attribution system

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

AI Reports & Analytics

Ask AI any question about your data. Track deals, conversion rates, and team performance in real time. Connect every chat to a revenue outcome.

View analytics
Riblai

Online Visitors

Break the ice by speaking to your website visitors in real time. Full contact profiles with chat history, deal context, and custom fields — built for revenue teams.

Explore Online Visitors

Recommended workflows

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