Omnichannel Inbox Helps Teams
Reply 3x Faster
Omnichannel Inbox centralizes every channel in one workspace so agents respond faster and miss fewer revenue conversations.
Trusted by revenue teams at
Unified Conversation Workspace
Bring every connected channel into one inbox with complete customer and ownership context.
- Multi-channel conversations
- Active chat context
- Platform channel switching
Smart Assignment Controls
Route conversations to users, teams, or AI agents while preserving clean ownership history.
- User assignment
- Team assignment
- AI agent assignment
Priority Inbox Filters
Filter by status, ownership, channel, and AI agent to focus teams on the next best reply.
- Status sections
- AI agent filters
- Channel-aware lists
Everything your revenue team needs
One workspace to capture, engage, and convert — across every channel your customers already use.
Hello John, I am doing well. How about you?
Hi! How are you doing?
Hey Mike, are you available for a meeting tomorrow?
Hi Jane, I am doing well. How about you?
Hello John, I am doing well. How about you?
Hi! How are you doing?
Omnichannel Inbox
Manage Live Chat, WhatsApp, Messenger, and Instagram conversations from one unified inbox.
Open the inbox
Full Customer Attribution
From first impression to loyal customer, every interaction connected (website visits, chats, deals, sales activity..).
See attribution systemPipeline Growth
+0%
+2.1% today
AI Replies
0
+64 in 1h
Qualified Leads
0
steady
Pipeline Growth
+0%
+2.1% today
AI Replies
0
+64 in 1h
Qualified Leads
0
steady
Pipeline Growth
+0%
+2.1% today
AI Replies
0
+64 in 1h
Qualified Leads
0
steady
Pipeline Growth
+0%
+2.1% today
AI Replies
0
+64 in 1h
Qualified Leads
0
steady
Win Rate
0%
+0.7%
Avg. Response
0s
-5s
Open Deals
0
+4
Win Rate
0%
+0.7%
Avg. Response
0s
-5s
Open Deals
0
+4
Win Rate
0%
+0.7%
Avg. Response
0s
-5s
Open Deals
0
+4
Win Rate
0%
+0.7%
Avg. Response
0s
-5s
Open Deals
0
+4
AI Reports & Analytics
Ask AI any question about your data. Track deals, conversion rates, and team performance in real time. Connect every chat to a revenue outcome.
View analyticsOnline Visitors
Break the ice by speaking to your website visitors in real time. Full contact profiles with chat history, deal context, and custom fields — built for revenue teams.
Explore Online VisitorsWhy Choose Ribl.ai
Reduce channel switching for support and sales.
Keep ownership clear across teams and AI agents.
Centralize context before every reply.
Make inbox operations easier to scan and prioritize.
Frequently Asked Questions
WhatsApp, Messenger, Instagram, email, and live chat flows can be represented in the inbox.
Yes. Conversations can be assigned to enabled AI agents.
Yes. Inbox sections and filters help teams focus on relevant conversations.
See how Omnichannel Inbox Helps Teams Reply 3x Faster turns engagement into stronger customer outcomes. Book a demo to explore it.
Book a demo