Industry use case

Manufacturing & Factory Operations

Manage distributor inquiries, B2B product catalogs, quote requests, orders, invoices, shipments, account teams, and operational reporting from a unified communication layer.

01B2B inquiry routing
02Catalog and quote workflows
03Order and shipment visibility
Manufacturing & Factory Operations

Trusted by revenue teams at

Ceka AutomotiveFlycupsRoconveyCeka AutomotiveFlycupsRoconvey

Route B2B inquiries

Assign distributor, procurement, warranty, and logistics conversations to specialized teams while keeping account history searchable.

  • Teams and roles
  • Conversation assignment
  • Company profile context
Route B2B inquiries

Move from request to order

Catalogs, offers, invoices, payments, orders, taxes, and shipments turn product questions into trackable workflows.

  • Product catalogs and sets
  • Offers and invoices
  • Orders, payments, and shipments
Move from request to order

Measure channel demand

Reports connect campaigns, quote requests, contact sources, deals, and revenue by distributor, market, and campaign.

  • Deals attribution
  • Performance reports
  • Campaign interaction metrics
Measure channel demand
Riblai Platform

Everything your revenue team needs

One workspace to capture, engage, and convert — across every channel your customers already use.

Message Sent
Message Sent·10m ago

Hello John, I am doing well. How about you?

Message Sent
Message From John
Message From John·15m ago

Hi! How are you doing?

Message From John
Message from Mike
Message from Mike·2m ago

Hey Mike, are you available for a meeting tomorrow?

Message from Mike
Message from Jane
Message from Jane·5m ago

Hi Jane, I am doing well. How about you?

Message from Jane
Message Sent
Message Sent·10m ago

Hello John, I am doing well. How about you?

Message Sent
Message From John
Message From John·15m ago

Hi! How are you doing?

Message From John

Omnichannel Inbox

Manage Live Chat, WhatsApp, Messenger, and Instagram conversations from one unified inbox.

Open the inbox
WhatsApp
Instagram Logo
Messenger
Email Logo
Live Chat Logo
Riblai Logo

Full Customer Attribution

From first impression to loyal customer, every interaction connected (website visits, chats, deals, sales activity..).

See attribution system

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

AI Reports & Analytics

Ask AI any question about your data. Track deals, conversion rates, and team performance in real time. Connect every chat to a revenue outcome.

View analytics
Riblai

Online Visitors

Break the ice by speaking to your website visitors in real time. Full contact profiles with chat history, deal context, and custom fields — built for revenue teams.

Explore Online Visitors

Recommended workflows

Run this use case with Riblai products