Solution

Customer Support

Unify live chat, WhatsApp, Messenger, Instagram, email, AI agents, teams, and searchable customer history so support teams can resolve every conversation with context.

01Omnichannel inbox
02AI-assisted replies
03Team routing and ownership
Customer Support

Trusted by revenue teams at

Ceka AutomotiveFlycupsRoconveyCeka AutomotiveFlycupsRoconvey

One place for every conversation

Group new, assigned, closed, spam, online, and AI-agent conversations into one operating view.

  • WhatsApp, Messenger, Instagram, live chat, email, and Telegram context
  • Search contacts and messages
  • Ownership by team, user, and AI agent
One place for every conversation

AI that knows when to hand off

AI Agents answer with knowledge, trigger approved actions, and keep teams in the loop when judgment is needed.

  • Agent-specific queues
  • Knowledge-based answers
  • Approved actions inside conversations
AI that knows when to hand off

Accountable support operations

Teams, roles, and assignment methods keep every interaction owned without losing journey context.

  • Round robin and least-assigned routing
  • Role-based permissions
  • Customer timeline continuity
Accountable support operations
Riblai Platform

Everything your revenue team needs

One workspace to capture, engage, and convert — across every channel your customers already use.

Message Sent
Message Sent·10m ago

Hello John, I am doing well. How about you?

Message Sent
Message From John
Message From John·15m ago

Hi! How are you doing?

Message From John
Message from Mike
Message from Mike·2m ago

Hey Mike, are you available for a meeting tomorrow?

Message from Mike
Message from Jane
Message from Jane·5m ago

Hi Jane, I am doing well. How about you?

Message from Jane
Message Sent
Message Sent·10m ago

Hello John, I am doing well. How about you?

Message Sent
Message From John
Message From John·15m ago

Hi! How are you doing?

Message From John

Omnichannel Inbox

Manage Live Chat, WhatsApp, Messenger, and Instagram conversations from one unified inbox.

Open the inbox
WhatsApp
Instagram Logo
Messenger
Email Logo
Live Chat Logo
Riblai Logo

Full Customer Attribution

From first impression to loyal customer, every interaction connected (website visits, chats, deals, sales activity..).

See attribution system

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

AI Reports & Analytics

Ask AI any question about your data. Track deals, conversion rates, and team performance in real time. Connect every chat to a revenue outcome.

View analytics
Riblai

Online Visitors

Break the ice by speaking to your website visitors in real time. Full contact profiles with chat history, deal context, and custom fields — built for revenue teams.

Explore Online Visitors

Related products

Continue through the Riblai platform