AI Customer Service Agent Resolves Issues
70% Faster
AI Customer Service Agent replies instantly, resolves common requests, and hands off complex chats with full context.
Trusted by revenue teams at
Agent Builder Studio
Create and manage AI agents with role settings, behavior controls, and channel-level scope.
- Agent creation
- Channel assignment
- Enable and disable controls
Knowledge and Action Layer
Ground responses with trusted knowledge sources and approved system actions.
- Knowledge base context
- System action access
- Conversation-aware answers
Smart Human Handoff
Escalate complex conversations automatically when confidence, intent, or policy requires a person.
- Human handoff
- Max interaction controls
- Passed agent history
Everything your revenue team needs
One workspace to capture, engage, and convert — across every channel your customers already use.
Hello John, I am doing well. How about you?
Hi! How are you doing?
Hey Mike, are you available for a meeting tomorrow?
Hi Jane, I am doing well. How about you?
Hello John, I am doing well. How about you?
Hi! How are you doing?
Omnichannel Inbox
Manage Live Chat, WhatsApp, Messenger, and Instagram conversations from one unified inbox.
Open the inbox
Full Customer Attribution
From first impression to loyal customer, every interaction connected (website visits, chats, deals, sales activity..).
See attribution systemPipeline Growth
+0%
+2.1% today
AI Replies
0
+64 in 1h
Qualified Leads
0
steady
Pipeline Growth
+0%
+2.1% today
AI Replies
0
+64 in 1h
Qualified Leads
0
steady
Pipeline Growth
+0%
+2.1% today
AI Replies
0
+64 in 1h
Qualified Leads
0
steady
Pipeline Growth
+0%
+2.1% today
AI Replies
0
+64 in 1h
Qualified Leads
0
steady
Win Rate
0%
+0.7%
Avg. Response
0s
-5s
Open Deals
0
+4
Win Rate
0%
+0.7%
Avg. Response
0s
-5s
Open Deals
0
+4
Win Rate
0%
+0.7%
Avg. Response
0s
-5s
Open Deals
0
+4
Win Rate
0%
+0.7%
Avg. Response
0s
-5s
Open Deals
0
+4
AI Reports & Analytics
Ask AI any question about your data. Track deals, conversion rates, and team performance in real time. Connect every chat to a revenue outcome.
View analyticsOnline Visitors
Break the ice by speaking to your website visitors in real time. Full contact profiles with chat history, deal context, and custom fields — built for revenue teams.
Explore Online VisitorsWhy Choose Ribl.ai
Scale replies without losing channel context.
Keep AI grounded in business knowledge.
Protect conversations with human handoff rules.
Track agent assignment and session history.
Frequently Asked Questions
Yes. Agents can be scoped to selected channels or used on demand when assigned manually.
Yes. Handoff rules and session history are supported.
Yes. Knowledge sources can be used to improve agent responses.
See how AI Customer Service Agent Resolves Issues 70% Faster turns engagement into stronger customer outcomes. Book a demo to explore it.
Book a demo