Customer Journey Helps You Convert
2x More Customers
Customer Journey unifies every touchpoint in one timeline so teams understand intent and move customers to purchase faster.
Trusted by revenue teams at
Unified Journey Timeline
Combine messages, interactions, ownership events, and source touches in one complete customer history.
- Interaction history
- Message context
- Assignment events
AI and Human Continuity
Track AI sessions, human handoffs, and follow-up context without losing conversation momentum.
- AI session history
- Human handoffs
- Ownership continuity
Commerce Journey Context
Connect catalogs, products, offers, invoices, and deals to the same lifecycle timeline.
- Product context
- Document context
- Deal context
Everything your revenue team needs
One workspace to capture, engage, and convert — across every channel your customers already use.
Hello John, I am doing well. How about you?
Hi! How are you doing?
Hey Mike, are you available for a meeting tomorrow?
Hi Jane, I am doing well. How about you?
Hello John, I am doing well. How about you?
Hi! How are you doing?
Omnichannel Inbox
Manage Live Chat, WhatsApp, Messenger, and Instagram conversations from one unified inbox.
Open the inbox
Full Customer Attribution
From first impression to loyal customer, every interaction connected (website visits, chats, deals, sales activity..).
See attribution systemPipeline Growth
+0%
+2.1% today
AI Replies
0
+64 in 1h
Qualified Leads
0
steady
Pipeline Growth
+0%
+2.1% today
AI Replies
0
+64 in 1h
Qualified Leads
0
steady
Pipeline Growth
+0%
+2.1% today
AI Replies
0
+64 in 1h
Qualified Leads
0
steady
Pipeline Growth
+0%
+2.1% today
AI Replies
0
+64 in 1h
Qualified Leads
0
steady
Win Rate
0%
+0.7%
Avg. Response
0s
-5s
Open Deals
0
+4
Win Rate
0%
+0.7%
Avg. Response
0s
-5s
Open Deals
0
+4
Win Rate
0%
+0.7%
Avg. Response
0s
-5s
Open Deals
0
+4
Win Rate
0%
+0.7%
Avg. Response
0s
-5s
Open Deals
0
+4
AI Reports & Analytics
Ask AI any question about your data. Track deals, conversion rates, and team performance in real time. Connect every chat to a revenue outcome.
View analyticsOnline Visitors
Break the ice by speaking to your website visitors in real time. Full contact profiles with chat history, deal context, and custom fields — built for revenue teams.
Explore Online VisitorsWhy Choose Ribl.ai
Understand the full story behind every customer.
Connect engagement, commerce, and attribution in one place.
Improve handoffs with complete context.
Give teams better follow-up signals.
Frequently Asked Questions
Messages, interactions, assignments, AI sessions, commerce events, and attribution signals can appear.
Yes. Passed AI agent session data can be preserved.
Yes. Products, catalogs, offers, invoices, and deals can add context.
See how Customer Journey Helps You Convert 2x More Customers turns engagement into stronger customer outcomes. Book a demo to explore it.
Book a demo