Industry use case

Retail & Ecommerce Messaging Commerce

Support product discovery, catalog sharing, abandoned-cart follow-ups, order questions, payments, shipments, returns, and revenue attribution from the channels where shoppers already talk.

01Conversation-ready catalogs
02Shopper support and AI replies
03Order, payment, and shipment tracking
Retail & Ecommerce Messaging Commerce

Trusted by revenue teams at

Ceka AutomotiveFlycupsRoconveyCeka AutomotiveFlycupsRoconvey

Turn conversations into carts

Send products and catalogs in chat, answer questions with AI support, and keep shopper history tied to every channel.

  • Send products and catalogs
  • AI-assisted product answers
  • Unified customer timeline
Turn conversations into carts

Operate after the sale

Orders, invoices, payments, shipments, taxes, and company profiles connect checkout and fulfillment conversations.

  • Order status visibility
  • Payment and invoice records
  • Shipment updates
Operate after the sale

Recover and grow revenue

Broadcasts, campaigns, website tracking, ad clicks, and attribution reports show which journeys generate repeat demand.

  • Retargeting broadcasts
  • Ad and website source tracking
  • Revenue attribution reports
Recover and grow revenue
Riblai Platform

Everything your revenue team needs

One workspace to capture, engage, and convert — across every channel your customers already use.

Message Sent
Message Sent·10m ago

Hello John, I am doing well. How about you?

Message Sent
Message From John
Message From John·15m ago

Hi! How are you doing?

Message From John
Message from Mike
Message from Mike·2m ago

Hey Mike, are you available for a meeting tomorrow?

Message from Mike
Message from Jane
Message from Jane·5m ago

Hi Jane, I am doing well. How about you?

Message from Jane
Message Sent
Message Sent·10m ago

Hello John, I am doing well. How about you?

Message Sent
Message From John
Message From John·15m ago

Hi! How are you doing?

Message From John

Omnichannel Inbox

Manage Live Chat, WhatsApp, Messenger, and Instagram conversations from one unified inbox.

Open the inbox
WhatsApp
Instagram Logo
Messenger
Email Logo
Live Chat Logo
Riblai Logo

Full Customer Attribution

From first impression to loyal customer, every interaction connected (website visits, chats, deals, sales activity..).

See attribution system

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Pipeline Growth

+0%

+2.1% today

AI Replies

0

+64 in 1h

Qualified Leads

0

steady

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

Win Rate

0%

+0.7%

Avg. Response

0s

-5s

Open Deals

0

+4

AI Reports & Analytics

Ask AI any question about your data. Track deals, conversion rates, and team performance in real time. Connect every chat to a revenue outcome.

View analytics
Riblai

Online Visitors

Break the ice by speaking to your website visitors in real time. Full contact profiles with chat history, deal context, and custom fields — built for revenue teams.

Explore Online Visitors

Recommended workflows

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